MyEqwal · patient space
Your device,
supported
every day.
A discreet, useful online space, opened together with your practitioner. To look after your device, day after day.
18 Eqwal agencies across Switzerland support their patients here
A clear dashboard, just for you.
Your device, its renewal dates and your requests in progress: the essentials in the overview, the detail a click away.
Always up to date
The composition of your device, kept up to date by your practitioner.
No jargon
Clear information, designed for patients.
A direct line
Report an issue or request an appointment, without picking up the phone.
How it works
Three steps, and it's over to you.
Two ways in: your practitioner invites you, or you scan the QR code that sits on their desk.
- 1
Your practitioner opens the door
They create your space and send your invitation — by email and by SMS. If you register yourself with the QR code, they confirm your request.
- 2
You open your space
First a check: the AVS number your practitioner has on file, or a 6-digit code. Then you complete your details and choose your password.
- 3
You track your device
Care tips, journal, renewal tracking, getting in touch — all in one place.
What you can do
Everything about your device, in one place.
Your device
See, understand
Every product fitted, when it was fitted and when it's due. Plus a history of everything that's been replaced.
Look after it
Care, transport
Daily routines, travel, FAQ to solve minor issues.
Day by day
Journal entries
A day, a few words. The practitioners at your centre read it to fine-tune your device.
Renew
A reminder before the date
Each product fitted has its own renewal date, and an email tells you when it's coming up.
Recycle
A second life
Give your old device a second life through Eqwal's programmes.
A problem with your device?
A short form, a photo if needed — your practitioner is notified.
Getting into your space
Received an invitation by email or SMS?
Click the link to open your space. Nothing arrived? The login page will send you a new one, by email or SMS.
Access my spaceNo space yet? Scan your practitioner's QR code — they confirm your registration.